Set Kyra up on your business

Kyra Team · APR 15, 2026 · 6 MIN READ · The steps, in order.

This is the order we ask for things when you set Kyra up. You can stop after any step and come back. The trial is 7 days.

1. Sign up and name the business

Start at meetkyra.com/start. You enter an email, set a password, pick the closest industry, and add the business name, address, hours, and services. The industry choice sets the starting tone. You can change the wording after that.

2. Set the greeting and the tone

You pick a tone and, if you want, write a greeting and a short list of things Kyra should avoid. Those notes are used on the next conversation. The greeting is what web chat shows first, and on Pro it is the opening line of a call.

3. Add what Kyra should know

In Settings, Knowledge you can paste your website URL, upload a PDF, or type the facts yourself. When you paste a URL, we read the pages and add them to Kyra's knowledge. A business with no site can type a paragraph of services, hours, and prices. New notes show as Ready when they can be used.

4. Put the chat on your site

Web chat is on every plan, including Growth at $299 a month. Paste the widget snippet on your site. The exact snippet for your account is on your dashboard. You can change the color, title, greeting, and position, and the next page load uses the change.

5. Add a number on Pro

Calls and texts need Pro, at $499 a month, or Scale. You pick a business number, or you port the one you already use. If you are not ready to move your main number, leave Kyra on the new one and call it yourself first.

Dial the number from your phone. Kyra answers in the voice you configured, uses your business name, and follows the greeting you set. Ask for a booking, ask a price question, and ask something you know is not in the knowledge yet. The transcript shows up in your inbox after the call.

6. Fill the gaps you just heard

Open the knowledge settings again and add whatever Kyra got wrong or could not answer. The next conversation uses the update.

After you go live

Read the transcripts for a few days. You are looking for answers that were wrong, handoffs that should have happened, and handoffs that did not need to. Add the missing fact, or tighten the rule, and the next call uses it.

After that, most owners settle into a weekly read of the transcripts, the bookings on the calendar, and the conversations Kyra escalated.