Kyra for · PERSONAL TRAINERS
Kyra answers the inquiries that land on your website.
Web chat is on every plan. Calls and texts are on Pro and Scale. Instagram and Facebook Messenger are on the roadmap.
Section 01 · Pain points
The calls that pile up.
- You are mid-session when a new inquiry lands, and it sits until you are done.
- A lot of messages are only asking what you charge.
- The discovery call is where you decide to work together, and a lot of people never book one.
- Current clients ask about reschedules and packages on the same days new people write in.
Section 02 · Use cases
Here is what Kyra handles.
Answers the chat on your site.
Kyra replies in the web chat, asks about goals, timing, and budget if you want those questions asked, and can offer a discovery-call time when your calendar is connected on Pro.
Gives the prices you wrote down.
Kyra tells the prospect the ranges you put in its knowledge, and can point them at a discovery call as the next step.
Handles the repeat questions from current clients.
Reschedules, package questions, and session credits can be answered from the notes you give Kyra, so you see the new inquiries first.
Section 03 · Recommended configuration
We recommend Growth.
Web chat for the hours you are on the job.
- One setter for the chat widget on your website, using the greeting and tone you set.
- The widget sits on your site in your colors.
- When we can tell what language the customer wrote in, Kyra replies in that language.
Section 04 · FAQ
Questions personal trainers ask.
Can Kyra handle Instagram DMs?
Instagram and Facebook Messenger are on the roadmap. Today Kyra handles web chat on every plan, and calls and texts on Pro and Scale.
Can Kyra tell people what a session costs?
Write your prices into Kyra's knowledge, and Kyra can tell the caller what a session or a package costs.
What about recurring clients on the calendar?
On Pro and Scale, when you connect Google Calendar, Kyra can see the times already booked and avoid offering those slots.
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