Kyra for · HVAC CONTRACTORS
Kyra answers when a heatwave fills the phone.
On Pro, Kyra answers the rush of calls, books routine work, and texts you when a call matches your urgent rules.
Section 01 · Pain points
The calls that pile up.
- On a heatwave day the phone rings faster than you can answer, and the rest of the callers try the next company.
- A no-heat call at night is the job you wanted, and it goes to whoever picks up.
- Tune-up questions come in while you are on a condenser, and they still need an answer.
- You are booked out, and callers who hit voicemail assume you cannot take them.
Section 02 · Use cases
Here is what Kyra handles.
Separates urgent calls from estimates.
Kyra asks the questions you wrote to tell a no-heat call from someone thinking about a new system. Calls that match your urgent rules text you. Estimates go to the next open slot.
Tells callers the next real opening.
When your calendar is connected on Pro, Kyra can tell the caller the next open time and offer that slot.
Quotes the jobs on your rate sheet.
Give Kyra your rate sheet once. Common questions get the answers on that sheet, and custom jobs get a note that you will call back.
Section 03 · Recommended configuration
We recommend Pro.
Calls and texts on a number that is yours.
- Calls and texts on a business number. You can port your current number or pick a new one.
- Up to 3 setters, each with its own greeting and rules.
- A transcript in your inbox after a call ends.
Section 04 · FAQ
Questions hvac contractors ask.
Can Kyra dispatch to my techs?
Kyra texts the booking to the person you name. Direct connections to dispatch software are on the roadmap.
What about commercial and residential?
Pro includes up to 3 setters, so you can give each one a different script and rate sheet. Scale includes up to 10.
Can Kyra mention maintenance plans?
If you write the offer into Kyra's instructions, Kyra can mention your maintenance plan in the words you gave it.
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